Saleh's Fiddle

HTML

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    <meta charset="UTF-8">
    <meta name="viewport" content="width=, initial-scale=1.0">
    <title>Document</title>
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<body>


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<script src="https://cdn.botpress.cloud/webchat/v1/inject.js"></script>
<script src="https://mediafiles.botpress.cloud/c3305ed1-d780-4bbf-bcb6-dc0d32426de5/webchat/config.js" defer></script>
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</body>
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JavaScript

window.botpressWebChat.onEvent(
  function (event) {
    if (event.type === 'TRIGGER') {
      window.open('https://russellwalsh.myrealtyonegroup.com/newsletter', '_blank'); // Open link in new tab
    }
  },
  ['TRIGGER']
);


// Following is the approach i was talking about but couldn't figure out how to use it

/* 
window.botpressWebChat.onEvent(
  function (event) {
    if (event.type === 'open_home_value') {
      window.open('https://russellwalsh.myrealtyonegroup.com/my-home-value', '_blank');
    } else if (event.type === 'open_market') {
      window.open('https://russellwalsh.myrealtyonegroup.com/market-area/46158', '_blank');
    }
  },
  ['open_home_value', 'open_market'] // all triggers
);
 */