WMT+

by Amine Tbaik

JavaScript

// work with the JSON return not HTML
// toggle toggler color
if (window.location.href.match(/wmt\.netops\.att\.com/).length) {
  $(document).ready(function() {
    jeopcodies = {
      "CL9":"Hold Weather Delay or natural disaster",
      "NONE":"Return to self or same day",
      "ONT":"AT&T equipment shortage",
      "UAO":"Customer requested to cancel appointment thru (Automatic Outbound Dialer) AO or No response to due date (DD)-2nd Appointment Reminder Keep/Cancel message",
      "UAW":"Arrived after the appointment window; unable to complete the job",
      "UBO":"Address on ticket incorrect or invalid",
      "UCC":"Customer cancel or CLG closed",
      "UCN":"IPDSLAM - referred to the Central Office (CO)",
      "UCE":"CO work required. SMART Chat JRT-IPDSL for assistance.",
      "UCO":"Company delay reasons - other",
      "UDG":"AT&T job waiting for a dig up",
      "UDW":"AT&T job waiting for drop work",
      "UF3":"Facilities issue; referred to Installation and Maintenance (I&M)",
      "ULC":"Assignment issue reffer to Global Network Assignment Center (GNAC) ",
      "ULD":"Customer requests later due date (DD)/commitment; no work performed",
      "ULL":"Loop length too long - Denial of service",
      "UMM":"AT&T Phone TN activation issue or AT&T Phone order issues",
      "UOC":"Customer requested cancel",
      "UPB":"MDU - intelligent network interface device (iNID) pair bonding not qualified",
      "UPC":"Customer already canceled",
      "UPI":"Order flow issues (non-AT&T Phone) / Hand off to the Order Management Center (OMC)",
      "UVB":"Customer requests later DD/commitment, CLG called or no access to gated community ",
      "UVC":"MDU contractual/association permission issues",
      "UVE":"Customer refused the provisionable number of HD streams",
      "UVF":"Customer cancel, refused to talk to CLG or customer moving",
      "UVG":"Customer rescheduled or CLG closed",
      "UVH":"Lost access or CLG closed",
      "UVI":"Arrived...